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Kids Help Phone

Counselling is really just a conversation between two people.

At Kids Help Phone, we believe:
  • the problem is the problem - not the person
  • people have the strength and resources to make necessary changes in their lives
  • that sometimes we need a little help to tap into our strengths
  • the counsellor's job is to help people make sense of their experiences and open up possibilities for positive change
Sometimes, people who use Kids Help Phone think that a counsellor will tell them what to do. Counsellors are trained to know about a wide range of concerns and experiences, but every individual is unique and therefore must make their own decisions.

Counsellors help young people:
  • define the problem
  • think about what's important
  • figure out what to do next
  • express their feelings and needs
  • tap into their own strengths and resources
  • examine unhelpful habits, coping methods, self-defeating beliefs, values and attitudes
  • gather all the relevant facts
  • consider different points of view
  • understand how their behaviour and emotional reactions affect those around them and vice-versa
  • work out how the caller and others can help
  • begin to make decisions based on what you've learned
Need more information before you get counselling? Check out:  


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